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DyStar Technical Service Representatives

Technical Support RepOffice LocationCountries ServedPhoneEmail F. M. ShafiqBangladeshBangladesh+88 01751761922shafiq.fm@dystar.com Odair AndradeBrazilBrazil+55 11 5508 3682odair.andrade@dystar.com Sandro DinizBrazilBrazil+55 11 5508 3692diniz.sandro@dystar.com Melissa GalardoCentral AmericaCentral America+52 55 53225100gallardo.melisa@dystar.com Mena FouadEgyptEgypt+ 202 262 43 578fouad.mena@dystar.com Danica PulzGermanyEurope+49 6142 4072 2565pulz.danica@dystar.com Sharon YeungHong KongChina & Singapore+852 2955 3310 yeung.sharon@dystar.com Dr. Vaishali RaneIndiaIndia & Sri Lanka+91 9930558896 OR +91 2261419063rane.vaishali@dystar.com Henry  Full Article…
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What is a CR Number?

CR Number A CR Number, is a 10-digit Customs Registration Number required for importing products into China.   The importer in China, who must be registered with the Chinese Agency of Industry and Commerce,  will need to obtain a CR Number from China Customs.  Another option for the Chinese importer is to use an Import-Export Agent to handle  Full Article…

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CSI Customer Service Representatives

RetailerContact NameEmail AddressPhone Abercrombie & FitchVincent Dionnadionna.vincent@csicolors.com704-561-2908 Academy SportsVincent Dionnadionna.vincent@csicolors.com704-561-2908 AeropostaleVincent Dionnadionna.vincent@csicolors.com704-561-2908 AG JeansMelissa Winkswinks.melissa@csicolors.com704-561-2634 AllbirdsVincent Dionnadionna.vincent@csicolors.com704-561-2908 American EagleEduardo Vegavega.eduardo@csicolors.com704-561-2652 Ann TaylorVincent Dionnadionna.vincent@csicolors.com704-561-2908 Ann TaylorVincent Dionnadionna.vincent@csicolors.com704-561-2908 AnthropologieVincent Dionnadionna.vincent@csicolors.com704-561-2908 Ariela-AlphaVincent Dionnadionna.vincent@csicolors.com704-561-2908 AritziaEduardo Vegavega.eduardo@csicolors.com704-561-2652 AsicsEduardo Vegavega.eduardo@csicolors.com704-561-2652 AthletaVincent Dionnadionna.vincent@csicolors.com704-561-2908 Avenue StoresVincent Dionnadionna.vincent@csicolors.com704-561-2908 Banana RepublicMelissa Winkswinks.melissa@csicolors.com704-561-2634 BelkEduardo Vegavega.eduardo@csicolors.com704-561-2652 Bose Vincent Dionnadionna.vincent@csicolors.com704-561-2908 Boston ProperVincent Dionnadionna.vincent@csicolors.com704-561-2908 Brooks SportsEduardo Vegavega.eduardo@csicolors.com704-561-2652 BurberryVincent Dionnadionna.vincent@csicolors.com704-561-2908 BurtonEduardo  Full Article…
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Shipping & Logistics FAQs

Shipping & Logistics When will my order ship? Order Processing Times: 1. Credit Card orders will process within 3 business days then ship how you have requested  on your order 2. Wire Transfer orders will process within 3 business days upon receiving funds and then ship how you have requested on the order. What are the shipping  Full Article…

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Invoices

Where is my invoice? Invoices are emailed to the “bill to” email address on your order at the time they are shipped.  You will not receive an invoice for backordered items until they are restocked and shipped.  If you require a copy of your invoice for a previous order please note the attached pdf What  Full Article…

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QTX Files

What is a .QTX File A .QTX file contains the reflectance measurements for a color. The QTX file should be imported into Color Matching & Quality Control Software. A .QTX file is a text file that contains the reflectance measurements for a color. The .QTX file can be imported into Color Matching & Quality Control Software. Click here for the Best Practices  Full Article…

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Certified Standards

What is a Certified Color Standard Certified Color Standards are a combination of a visual reference and a master electronic standard in the form of spectrophotographic reflectance data and are typically stored in a qtx-formatted file. Certified color standards are customized for the brand or retailer with their individual color names or IDs, their logo, and their own  Full Article…

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